FAQ

Yes. They can be seen here. Posable Mannequin

The hold is there but can’t be seen through the black fabric. Feel along the base of the back and you will find it. The bar can be pushed in right through the fabric. However it is easier to cut the fabric a small amount so the bar can be more easily fit into the whole.

If you balance the mannequin and then adjust the stand properly the mannequin will be very stable free standing anywhere.

The mannequin weight about 26 pounds undressed. Height: 72″ Waist: 30″ Inseam: 33.5″ Arm length: 31″

The arms and fingers on the mannequin are posable and bendable. However, they do not have the vice grips that a real person has. So they will not hold a gun or other items without additional support. For example, when holding an E11, I take black electrical wire and wired the gun to the hands. Then the mannequin will hold the gun just fine. If you wanted the mannequin to hold staff or hold and object out ward then you would need to take a close hanger and bend it so that it provides additional support to the arm.

We carefully cut out a 1.5 inch section of the seam at the back of the crotch. Then sew in Velcro so that the hold can be shut. Then the bar can be fed up through the hole.

On our armor we have the back abdomen armor split. So we feed it up through that split and then place the belt over the split so that it can’t be seen. If you do not have split abs armor then you can feed it over the top of the abs armor or up through the crotch. Thos methods are more difficult to make work.

Stormtroopers, Sandtroopers, Clonetroopers, Tie-pilots, Gunners, Fetts, Mandos, Vaders, scouts, tuskens, cylons, guards, aliens, etc. There are many times and the ones listed have all been tested.

Contact us at customerservice@TKProductsLLC.net. We may have replacements available.

The smell is the polyurethane foam. Once it is exposed to air it will disappear after a few days.

The smell is the polyurethane foam. Once it is exposed to air it will disappear after a few days.

The mannequins have a bendable metal frame that is covered with polyurethane foam. Finally they are covered with a black fabric mesh.

The mannequin box is 67in x 14in x 10in and weight 27 pounds. You are welcome to check shipping prices from our zip code 76031. We charge the actual rates that we pay.

All of the operation manuals for our products can be found online here. Support Manuals

It is widely assumed that the aerators on the helmets were for speakers. This is an assumption but never proven. They could be there for ventilation. In the star wars movies you can’t tell where the trooper voice is coming from. So there is no reason it won’t sound authentic to have the sound coming from your chest or back. Plus the sound of your voice will be so loud that most people will not even notice where the voice comes from.

The short answer is no. The long answer is that this is possible with some heavy modification to your voice amplifier. You would have to open up the Aker voice amplifier and disconnect the Aker speaker. Then wire up the aerator speakers to the Aker circuit board. This is not a modification I recommend.

No.

Yes, but only by a small amount. We added a slight “canning” effect to make your voice sound more like a transmission. In addition, we added some background static to give it an additional transmission sound.

Yes, They can be seen here. Icomm Imperial Communication System

The Type 1 PTT cable is made to work with only the iComm. In consists of a male 3.5mm prong on one end and a micro momentary push button on the other end. The Type 2 PTT cable is a standalone product and will not work with an iComm. It has two ends with a 1.5mm prong. Then it has a third cable in the middle that has a micro momentary push button. When used with a voice amplifier it will give a single click after being released.

The iComm ports are all 3.5mm.

Yes. The iComm comes with a type 1 PTT cable so there is no need to buy one.

Definitely we can help. Please follow our iComm Troubleshooting guide as that will help us identify your issue. iComm-Troubleshooting.pdf.

Please see the battery changing instructions here

Most likely your iComm battery is out of power and needs to be replaced. However, it is best to follow the iComm troubleshooting guide before ordering a replacement iComm battery. They troubleshoot guide can be found here iComm-Troubleshooting.pdf. Replacement iComm batteries can be purchased here. Replacement Icomm Battery

The iComm gets it main power from the Aker Voice amplifier. It will not work without the Aker voice amplifier. There is also a lithium button battery inside the iComm that provide power to the memory board in the card.

The iComm LED will come on when you first turn on the Aker voice amplifier. Then it will turn off until you talk or press the PTT button. It will stay on while talking and turn off when done.

You need adjust the microphone position. When using the Aker headset microphone you need to adjust the white line on the mic tip so it is facing your mouth and the mic tip 1 inch or less away from your mouth.

These are included to be worn on the finger or the PTT button when using the PTT. They will protect the PTT button from moisture from your fingertip which could cause the PTT to short out.

We suggest running the PTT cable from the iComm down the shoulder and not the glove. Then into the index finger of the glove. We also recommend running the cable on the outside of the undersuit and under the armor.

It is simplest to put the iComm in the same location as the Aker voice amplifier. Most troopers place them in the back armor or the front armor. I prefer the back armor.

The Push to Talk (PTT) button comes with a rubber balloon for the tip. The iComm also comes with some finger tip rubbers. When you are using the PTT button you want to avoid excessive moisture like sweat from getting inside the button. It will then short it out.

No. In order to keep prices low we did not add this feature. The VOX should activate when you speak in a normal voice assuming that you have the microphone with the white line on the tip facing your mouth and the mic tip 1 inch or less away from your mouth. If you have cooling fans in your helmet then the sound of the fans may set off the VOX. You may then have to use the Push to Talk Cable.

Yes. Please see the iComm operation manual for the set-up procedure. Also keep in mind that the individual sound must be set each time you turn on the Aker voice amplifier.

No. In order to keep prices low we did not add this feature. The static burst volume is balanced to be equal in volume to when you are using an Aker headset microphone with the white line on the tip facing your mouth and the mic tip 1 inch or less away from your mouth.

The iComm was designed to work with the Aker Voice Amplifiers. The iComm draws its main power from the Aker Voice Amplifier. The iComm may work with other powered voice amplifier models but that is not guaranteed. Plus, we will not be responsible for iComm that are damaged by using a voice amplifier other than an Aker. We have been told that the iComm will not work with Radio Shack modes.

The iComm is a self contact circuit board that when plugged into an Aker voice amplifier provides a random static burst after speaking. It is a sound that simulates the static burst sound of a stormtrooper as seen in the Star Wars movies. More information about the iComm can be found here. Icomm Imperial Communication System

All of the operation manuals for our products can be found online here. Support Manuals

The voice amplifier with mp3 controls can play only “.mp3” files. In addition, the files need to be on the drive/card that is without folders or other non-music files.

No. There is no voice changing with the Aker voice amplifiers.

Yes. http://www.youtube.com/watch?v=tQkS0BopVBc

There is no direct relationship between speaker wattage and decibels. Furthermore, decibels is measured logarithmically which means that 10 decibel rise in volume be twice as loud. So small increases can have a big impact on what is heard. Another factor is distance of the ear from the source. For an approximation, a normal conversation voice will be at 60 decibels. An Aker voice amplifier will raise the voice level to 80-90 decibels for a 10 watt amplifier and 90-100 decibels for a 12watt or 16watt voice amplifier.

Possibly. Hearing loss is a problem with a person’s ear. If hearing loss is extreme then a voice amplifier will not help. If the hearing loss is minor then a voice amplifier may help. However, a voice amplifier is no substitute for a properly fitted hearing aid.

Most definitely yes. Our voice amplifiers have helped with many condition including ALS and MS.

All Microphone prongs are 3.5mm in size.

All ports are 3.5mm in size. This is the same size as most headphones.

Yes. We do not have much experience with them so we are unable to make a brand or model recommendation.

Yes. We recommend the Steren/VoiceBooster Wireless Headset/Tie-Clip Microphone Kit. They can be purchased here.

No, but a replacement belt slip can be purchased at the link below. They can be replaced by pushing down at the top of the base of the clip. It will then slide out downward. A new clip can be inserting in the opposite direction. Belt Clip

Please go to our voice amplifier troubleshooting guide for further help Aker-Voice-Amplifier-Troubleshooting.pdf

Yes. The charge will work from 100 volts to 240 volts. You may need a plug or socket adapter to make the electrical connection.

No. Lithium batteries do not have a memory. They do have a total of expected charges/discharges. However, if you discharge half then recharge that would only count towards ½ of a charge/discharge in the battery life.

Yes. They are available here. Foam Mic Cover

The charge life depends on what model. The 10watt models should last 6-10 hours between charges. The watt or higher models should last 12-16 hours. The battery charge also depends on the usage. Continual use will drain the charge at the expected rate. If used intermittently the charge will last longer than the expected rate.

Please see the battery changing instructions here

The Aker batteries are lithium ion. They should last 2-3 years before they no longer will hold a charge. You purchase replacements at the link below. We recommend waiting until they need to be replaced before ordering since lithium batteries do have a shelf life.

Product Accessories

Yes! This is a nice feature to have. It means that you can play music from an mp3 player of iphone while also using the amplifier to amplify your voice. Both sound s will play at the same time. On the Aker voice amplifiers with built in MP3 players the amplifier will amplify your voice at the same time as playing the music.

Yes. We have two types of tie clip microphones, a hand held microphone, and a wireless microphone available for sales. Go here to view Product Accessories

First try adjusting the microphone tip so that the white line faces your mouth. Next make sure the microphone tip is within 1 to 1/2 inch of your mouth. Finally, make sure the volume on the amplifier is turned up to maximum.

The quickest simplest solution is to adjust the microphone tip. The mic tip has a white line on it that should face your mouth. Next make sure the amplifier speaker faces away from the microphone. For a more detailed explanation and tip to reduce feedback go here Reducing-Feedback-when-you-using-an-Aker-voice-amplifier.pdf

Did your amplifier screech at you loudly? You can test to see if your sound was feedback by setting your system up exactly as you had it before when you had feedback. If it makes the loud sound again then move the speaker further away from the microphone. If the sound stops then you know it was feedback.

Feedback occurs when the microphone picks up the sound from the amplifier speaker and then amplifies the sound again. It starts an increasing chain loop of amplification which results in a screeching feedback sound. Feedback will be a problem anytime a microphone is used to pick up sound and then play on another speaker. However, using good equipment and using good practices feedback can be minimized.

Read Atlas Shrugged by Ayn Rand.

Here is the best place to start http://www.whitearmor.net/forum/index.php?showtopic=11538

Go here to learn more http://www.501st.com/databank/Membership:JoinUs

Amazon.com: http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A2YXPKFHFCJCQI

Buy.com: http://tkproductsllc.store.buy.com/

Yes. Product reviews can be seen on Amazon at http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A2YXPKFHFCJCQI

In addition, Reviews can be seen at www.whitearmor.net and www.MEPD.com

Please contact us immediately. We ship out the first business morning after payment is received. Once the order has shipped it can’t be canceled. It can be returned and would fall under our return policy. Please go here to review. Return Policy

We have a 90 return policy. Please review our return policy here for details:

Return Policy

We honor a 6 month parts and labor warranty on the products we sell. However, we do require proof of purchase to receive warranty support. Proof of purchase will include name, date of purchase, order number, and purchase location.

Please contact us at customerservice@TKProductsLLC.net. We know our products very well and we are committed to supporting them.

We operate from 8:00am to 9pm CST. Our goal is to respond to every inquiry within 24 hours. However, we typically respond much more quickly than that.

No. We operate solely as an online retailer. However, if you are in our area and would like to visit to view our product then an appointment can be made by contacting us at customerservice@TKProductsLLC.net.

Yes, Bulk discounts are available. Please contact us direct to discuss. sales@TKProductsLLC.net

We only collect sales tax if the order is shipping within the state of Texas. This is required by law. However, if the shipping address is outside of Texas then no Sales Tax will be charged. If you feel you were charged sales tax in error then please contact us at customerservice@TKProductsLLC.net

We are not currently running any promotions right now.  Please contact us directly if you have any questions or if you have legion ID #. sales@TKProductsLLC.net

We contract with Authroize.net to handle our credit card processing. They are one of the largest handlers of credit cards and one of the most secure. We comply with all of their security requirements and all local, state, and federal laws concerning payment processing.

We accept all major credit cards and pay pal. We can also accept Money order and cashier checks if arrangements are made in advance by contacting Sales@TKProductsLLC.net. We do not accept personal checks or wire transfers.

Almost all orders are fulfilled at our Texas location directly by our employees. There are exceptions. For example, when low on inventory or when our shipping department is out we will fulfill through our Amazon store.

We ship our product worldwide. If you are having a trouble with the shipping calculator then please contact us directly to request assistance. sales@TKProductsLLC.net

Yes. You should automatically receive a tracking number with 24 hours of the first business day since the day you provided payment. If not please contact us at customerservice@tkproductsLLC.net and request a tracking number.

We do most of our shipping with the US Postal Service. We use USPS priority service as a standard for most products. Small lightweight products like microphones ship via USPS first class. We do use FedEx and UPS for some larger shipments. For example, all Mannequins ship via FedEx.

Yes. That can be selected at the time of order. In addition, we typically ship order the first business morning after receiving payment. By shipping out early in the morning we can reduce the standard shipping time by one day. That is one of our secrets to fast deliveries.

Inside of the USA we use 2-3 business day service. Internationally we use a 6-10 business day service. The type of service can be selected at the time of order.

We almost always ship out the first business morning after receiving payment. Orders received after 9pm cast are usually not prepared until the next day.

The mannequin box is 67in x 14in x 10in and weight 27 pounds. You are welcome to check shipping prices from our zip code 76031. We charge the actual rates that we pay.

The iComm is a self contact circuit board that when plugged into an Aker voice amplifier provides a random static burst after speaking. It is a sound that simulates the static burst sound of a stormtrooper as seen in the Star Wars movies. More information about the iComm can be found here.  Icomm Imperial Communication System

If you have further question please contact us at customerservice@TKProductsLLC.net

We are located in Texas about 30 minutes south of Fort Worth in a town named Cleburne.