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Refund policy

What is your return policy? You may return a product for refund or store credit within 30 days of the order shipment date.

If we shipped you the wrong product, or it arrived defective or damaged, no problem. Just contact us within 30 days of the item’s original shipping date to arrange for the return of your purchase. We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, manuals, etc.

If you ordered the wrong item or simply changed your mind, we will refund you for your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in “as-new” condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. When your return is received, you will be issued a refund to your credit card or store credit for the merchandise only. Please note that you will be responsible for return shipping costs of non-defective merchandise. Additional restrictions may apply, please contact us for more information.

After you call us and get your RMA number, you will have the opportunity to have a return shipping label generated for you. If you choose not to use a label provided by us, please use the instructions given to you when you receive your RMA to package your return. A return address will be provided at that time.

 

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